Vision & Mission
Our vision and mission is to be the leading provider of facilities services for colleagues, customers, and communities by enhancing both people and places to their fullest potential.
Vision: Striving to be the best for our colleagues, customers, and communities.
Welcome to IFM, where our vision is to become the leading facilities services company globally. Our strategy is designed to achieve the best outcomes for our colleagues, customers, and the communities we serve. Central to this vision are our dedicated people, cutting-edge technology, and a strong commitment to Environmental, Social, and Governance (ESG) principles. We invite you to explore our website to discover more about our values and approach.
Group CEO
Our Team
A team member collaborates effectively, contributes unique skills, and fosters a positive, supportive work environment.
Mission: Empower individuals and enhance environments to reach their fullest potential.
As a global business with over 20,000 colleagues—equivalent to the population of a city—we have both the responsibility and the opportunity to make a positive impact on the lives of those we are connected to, as well as society at large.
That’s why we’re committed to enhancing people and places to their fullest potential. We believe everyone deserves optimal conditions and opportunities to thrive, whatever that means for them.
We strive to fulfill our mission by providing outstanding facilities and services that pay attention to detail and tackle significant challenges. This approach creates the best experiences, enhances productivity, promotes best practices, fosters resilience, and delivers optimal outcomes for our colleagues, customers, and communities.
Best Strategy Mission Fuel
Our mission’s BEST strategy and ethos focus on five key areas of concern identified by industry leaders in facilities management and services: Experience, Productivity, Practices, Resilience, and Outcomes.
Best Experiences
The best experiences stem from consistently delivering details that create a positive and memorable lasting impression.
By concentrating on the details that transform a place into more than just a physical location, we strive to cultivate a sense of belonging and satisfaction. Our goal is to ensure that every interaction within these environments is rewarding and positive.
It’s about fostering a positive and inviting atmosphere for everyone in those spaces, from visitors to colleagues. Our goal is to provide the best experience each time.
“We focus on achieving outcomes, and the services we offer are designed to deliver the best results for individuals. That is our mission. We strive to enhance both people and places to their fullest potential, driven by our desire for everyone in those environments to thrive.”
Unknown
Group CEO, IFM
Vision, mission and purpose
Discover how we’re helping transport facilities be the best they can be.
Protecting our customers’ sites and technology through comprehensive guarding and cybersecurity measures.
NHS food transformation initiatives that are making a positive environmental impact within the community.
Enhancing sustainability at Greenham Business Park through a strong emphasis on CO2 reduction.
Search by Sector
Find your industry and learn more about our sector-specific
services to overcome your daily challenges.