Healthcare
Our customers demand nothing less than exceptional service. From infection prevention to proactive maintenance, our solutions play a critical role in ensuring patient care and supporting the well-being of our staff.
Healthcare facilities services that prioritise patients and professionals
From thorough, frequent, and consistent cleaning with the latest compliant products and methods aligned with national standards to providing nourishing meals that keep patients, professionals, and guests energized, we ensure healthcare facilities operate seamlessly around the clock.
Our innovative tech solutions, including autonomous cleaning robots, drive efficiency, while real-time resource allocation ensures the right people are in the right place at the right time.
Explore our Facilities Management (FM) or Single-Service solutions below.
Healthcare FM
Our mission’s BEST strategy and philosophy focus on five critical areas identified by industry leaders in facilities management: Experiences, Productivity, Practices, Resilience, and Outcomes.
Caring for people in their most vulnerable moments is an immense responsibility. We recognize the importance of creating a comfortable environment where both patients and healthcare professionals can thrive. Our comprehensive FM services cover every detail of their experience—from warm welcomes at the front desk to nutritious meals—ensuring your patients and staff receive compassionate, reliable care at every step.
In dynamic and critical healthcare environments, uptime is essential. Our IFM Advance suite of apps and tools leverages smart technology to optimize operations, ensuring that vital medical equipment and professionals function seamlessly without disruptions.
Our safety-first approach, rooted in our Code of Conduct and QHSE policies, shapes the way we operate. By prioritizing the well-being of your employees, communities, customers, and the environment, we establish best practices that cultivate empathetic, secure, and impactful work cultures within your organization.
Healthcare facilities serve as crucial lifelines during times of crisis, making it essential for them to be fully prepared to respond. With a balanced approach of reactive support and planned preventative maintenance, we ensure your facility stays resilient in critical moments. Our expert hygiene services further reduce the risk of contamination, helping to prevent infections and safeguard health.
A patient's experience at your facility can lead to diverse outcomes, and we are dedicated to ensuring they receive exceptional care throughout their stay. With a daily commitment to maintaining the highest standards, our skilled team and advanced technology adapt to your needs and vision. This ensures that your infrastructure and environment are optimized, ultimately providing the best possible outcomes for your patients, their families, and your staff.
Facilities Management (FM) is essential in healthcare, ensuring that every aspect of a facility runs smoothly. Our services encompass everything from routine maintenance to strategic planning, which are crucial for the sector. This integrated approach streamlines operations, improving efficiency and the quality of care. By managing all elements of the facility, we enable healthcare providers to concentrate on their core mission: delivering outstanding patient care. Our FM teams combine the specialized expertise of our service lines into a single, cohesive solution.
Effective cleaning is crucial for infection prevention in healthcare settings, safeguarding both patients and healthcare professionals. Colleagues must maintain rigorous hygiene standards, showing proactivity, a thorough understanding of the healthcare environment, and empathy for patients’ conditions. Their primary focus is on creating a safe and hygienic space through close collaboration with healthcare professionals, adapting to their needs and schedules while prioritizing the well-being of everyone in the facility and swiftly responding to urgent requests.
In healthcare environments, nutrition plays a vital role in patient recovery, highlighting the need for customized, nourishing meals. Our dedicated team of nutritionists and chefs works together to create meals tailored to the diverse dietary needs of patients and healthcare professionals. This approach not only facilitates recovery but also promotes the overall well-being of everyone in the healthcare setting. By prioritizing nutrition, we contribute to the physical and mental health of both patients and colleagues.
In the healthcare sector, hard services are essential for maintaining medical facilities and ensuring they remain fully operational. Our hard services guarantee the reliability and performance of vital medical equipment, significantly enhancing the efficient and effective delivery of healthcare services. By optimizing physical spaces and maintaining critical infrastructure, we create an environment that supports patient care and recovery, reinforcing our commitment to sustaining the essential operations of healthcare facilities.
In healthcare environments, effective pest control is essential for ensuring a sterile and safe atmosphere for both patients and staff. Our proactive pest management strategy includes comprehensive monitoring and intervention to maintain the facility's cleanliness and safety. Upholding these high standards greatly enhances patient care and reflects our commitment to fostering a health-focused environment. This dedication is crucial for preventing pest-related health risks and safeguarding the overall integrity of healthcare services.
In healthcare settings, strong security services are vital for protecting patients, healthcare professionals, and essential medical resources. Our security teams prioritize safety, showcasing their expertise in maintaining a secure environment. This commitment to security not only protects individuals but also ensures the integrity of crucial medical assets, underscoring our dedication to meeting the critical needs of the healthcare sector. Our teams' proficiency in security measures is essential for fostering a safe and stable environment for everyone involved.
Navigating Daily Challenges in Healthcare
Single-line solutions that enhance people and places through facilities services, delivering optimal experiences and outcomes.
Responsibility and opportunity for change
We empower healthcare organizations to tackle Environmental, Social, and Governance (ESG) challenges. Our services emphasize efficient resource management, promote social responsibility, and ensure ethical governance. By assisting healthcare providers in achieving their ESG objectives, we contribute to a sustainable, inclusive, and well-managed healthcare environment for patients, the public, and professionals.
- Integrating sustainable practices into the supply chain and use environmentally safe packaging
- Innovative waste management solutions designed and deployed for healthcare facilities
- Investing in, and harnessing technology to improve energy efficiency, such as smart buildings
Frequently Asked Questions
We offer a comprehensive suite of facilities management services for healthcare, encompassing maintenance, catering, janitorial services, specialised cleaning, security, landscaping, waste management, technical maintenance, and overall facility management.
We understand the specific requirements of healthcare facilities and work closely with each entity to create customised facilities management plans that address their unique needs and compliance requirements.
We prioritise environmental sustainability by implementing eco-friendly practices, waste reduction strategies, and stringent infection control measures to minimise environmental impact and safeguard patient health.
We have successfully completed facilities management projects for various aged care facilities and hospitals. We can provide references or case studies demonstrating our expertise and successful implementations in the healthcare sector. Please get in touch – we’d love to share them with you.
Our services strictly comply with healthcare regulations and hygiene standards. We implement rigorous protocols to maintain a safe and sterile environment, ensuring adherence to all relevant guidelines.
Yes, we have extensive experience in managing healthcare facilities with a strong focus on patient safety, infection control protocols, specialised cleaning practices, and maintaining sterile environments to ensure patient well-being.
Absolutely. We have established dedicated response protocols and trained personnel to manage critical systems in healthcare settings, ensuring prompt responses to emergencies and minimizing disruptions to patient care.
Safety is our priority. We conduct team training, adhere to strict safety protocols, and implement measures to ensure the safety and well-being of residents, patients, and healthcare teams during all facilities management operations.
Connect with your IFM team
We’re ready to deliver the best experiences, productivity, practices, resilience
and outcomes and we look forward to connecting with you and your team.
Responsibility and opportunity for change
Our approach to service aligns with our customers’s ESG goals and commitments.
Environmental
We are dedicated to environmental stewardship, prioritizing sustainable practices and minimizing our ecological footprint worldwide.
Social
We cultivate a socially responsible environment by prioritizing community engagement, employee well-being, and ethical practices across all our global operations.
Governance
We maintain strong governance, ensuring transparency, accountability, and ethical integrity throughout our global operations.