Rail Sector
The railway industry is a vital and dynamic sector that links communities and drives economic growth by transporting people and goods. Our mission is to provide the necessary support for this crucial industry.
Delivering Optimal Experiences and Results for Rail Teams and Passengers
Our mission in the rail industry is to uphold the cleanliness and hygiene of both the interior and exterior of trains, encompassing daily commuter services and overnight sleeper trains. Our IFM colleagues are dedicated to ensuring that every train we manage provides a safe and sanitary environment. This commitment not only enhances the travel experience for passengers but also creates a safe and pleasant workspace for train crews.
Explore our Facilities Management (FM) or Single-Service solutions below.

Rail Facilities Management (FM)
Our mission’s BEST strategy and ethos focuses on five key areas identified by industry leaders as critical to facilities management: Experiences, Productivity, Practices, Resilience, and Outcomes.
We help you design and maintain welcoming, clean, and safe stations and trains. This not only improves the travel experience for passengers but also enhances the work environment for your colleagues. Our efforts attract more travelers to your railways, turning them into the vibrant hubs they are meant to be.
Achieving high levels of productivity is essential for ensuring smooth and safe operations in trains and stations. With the significant volume of travelers, our technology and team work together to provide enhanced productivity solutions that meet the needs of dynamic rail environments.
Our safety-first approach, embedded in our Code of Conduct and QHSE policies, informs our operational methods. By prioritizing the safety of your colleagues, communities, customers, and the environment, we establish best practices that nurture empathetic, secure, and impactful working cultures within your organization.
Railways and trains are dynamic environments that can experience unexpected changes. Our services ensure that you remain prepared and agile, enabling you to respond effectively to evolving challenges. We integrate a combination of reactive and planned preventative maintenance strategies to strengthen the resilience of your rail spaces.
From the first stop to the last, including wait times and travel durations, we help you deliver optimal outcomes for your passengers and colleagues. Through consistent and dedicated support, our team and technology work alongside you to ensure excellence every single day.
Maintaining consistently clean trains and stations is essential for passenger satisfaction and safety. Regular and thorough cleaning routines, particularly in high-contact areas, uphold hygiene standards and improve the overall attractiveness of the rail service.
Our catering services provide nutritious meals to railway teams and passengers, enhancing their journey with quality food and beverage options. This not only improves the travel experience but also supports rail operators in boosting their revenue.
Maintaining physical infrastructure and station facilities is essential for safe, timely, and comfortable journeys. Efficient upkeep includes servicing HVAC systems, lighting, and restroom facilities in both stations and trains.
Effective pest control is vital for maintaining hygienic conditions in trains and stations. Regular inspections and treatments help prevent infestations that can pose a nuisance or threaten the safety of passengers and staff.
Strong security measures are crucial in the rail sector to ensure passenger safety and protect assets. This encompasses surveillance systems, on-site security personnel, and emergency response protocols, all contributing to a secure travel environment.
Integrating these services within a single facilities management system ensures the smooth operation of rail services. This approach coordinates all aspects of rail operations, contributing to a punctual, reliable, and enjoyable travel experience.
Services to Tackle Daily Challenges in the Rail Industry
Our mission is to enhance people and places to their fullest potential through facilities services that achieve optimal outcomes.

Supporting the Rail Industry in Achieving Sustainability Goals
The rail industry is vital for promoting sustainability, and our facilities services play a key role in advancing greener and more efficient operations. We are dedicated to supporting these initiatives.
- Our facilities services enhance energy efficiency in rail operations by integrating smart building technologies and implementing eco-friendly practices in stations and administrative areas.
- We optimize waste management in the rail industry by establishing robust recycling programs and waste reduction strategies, directly aiding the sector’s sustainability efforts.
- Our services utilize environmentally friendly cleaning products and sustainable maintenance techniques, significantly minimizing the environmental impact of routine cleaning and maintenance in trains and stations, further reinforcing the rail industry's commitment to sustainability.
Frequently Asked Questions for Manufacturing
We understand the unique requirements of aviation and gateway facilities. By working closely with each entity, we develop tailored facilities management plans that meet specific aviation regulations, safety protocols, and operational needs.
Absolutely! We have successfully completed facilities management projects for numerous aviation and gateway hubs. We can provide references or case studies that showcase our expertise and successful implementations in the aviation sector. Please reach out—we would be happy to share them with you!
We prioritize environmental sustainability and safety compliance by adopting eco-friendly practices, implementing effective waste management strategies, and enforcing strict safety measures. These efforts help minimize environmental impact and ensure adherence to regulatory requirements.
Yes, we have established dedicated response protocols and trained personnel to manage critical systems in aviation settings. This ensures rapid responses to emergencies and minimizes disruptions to aviation operations.
Our services are fully aligned with aviation regulations and standards. With a thorough understanding of the aviation and gateway industry requirements, we ensure that our services comply with all relevant guidelines.
We offer a comprehensive suite of facilities management services tailored for the aviation and gateway sectors. These include integrated landside operations, facilities management, passenger services, fleet and logistics, specialized services, and security.
Connect with your IFM team
We’re ready to deliver the best experiences, productivity, practices, resilience
and outcomes and we look forward to connecting with you and your team.
Responsibility and opportunity for change


